International IT Consulting

At Odyssey Information Services, we have the knowledge, resources and tools to help businesses meet their IT needs anywhere in the world.

International IT Consulting

At Odyssey Information Services, we have the knowledge, resources and tools to help businesses meet their IT needs anywhere in the world.

Providing expert IT support solutions for global businesses

Whether you want to expand your business to other countries or you need help supporting infrastructure and applications from your existing global offices, our team of experts will partner with your IT leaders to provide the best solutions to help your business stay connected around the world and continue to operate at peak efficiency and reliability.

Partnering Together, Remotely

When time is money, no business can afford unexpected downtimes. With our line of remote managed services, we have the capabilities to professionally and remotely manage your systems. Our consultants will work with your team to create a comprehensive systems management plan that fits the needs of your business.

Dedication to our clients’ success earned recognition as a Top Performing Vendor by a global oil and gas company four years in a row.

“A large part of my focus for the past 10 years has been on recruiting top IT talent Internationally. Odyssey has built tenured teams across the globe to help assist with increased business needs for our clients. We have built a reputation of trust and one where we take care of our employees, which has allowed us to increase our referral candidate pool year over year.”

Kristin Hughes, Director of Recruiting

Client Success

INFRASTRUCTURE SUPPORT STRATEGY

Reducing Downtime with a Proactive SME Team Approach

CHALLENGES: Our client manager, who was responsible for supporting more than 10,000 retail service points in the U.S., was challenged with establishing a support center for the retail organizations to contact and resolve any problems. The environment he inherited had retail service points calling six different groups to figure out which organization was responsible for any problem that prevented his store(s) from processing transactions. More than one million transactions a day and billions in revenue were at risk. The normal maintenance and upgrades of equipment also needed to be addressed. Vendors who repaired equipment or communication services also needed to be managed as part of the support structure. The manager’s vision was to create one focused group that took all the support calls and coordinated communication with any other internal group or external vendor to get resolution on behalf of the retail service points.

Learn More about the Solutions & Results that Odyssey provided

Schedule a free consultation
Consultant Application