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Financial ServicesNate Karlin2019-11-14T16:20:58-06:00

FINANCIAL SERVICES TECHNOLOGY SOLUTIONS

FINANCIAL SERVICES TECHNOLOGY SOLUTIONS

How can we help your company?

You can rely on our experienced consultants to help you complete any IT project on time and on budget and ensure your technology keeps pace in an ever-changing digital landscape.

Database Management and Support

Your business’ data is its most valuable commodity. Odyssey can help you keep it safe, keep it accurate, and keep it performing. From daily operations to performance design to backup and recovery, we will incorporate 20 years of experience keeping our clients’ databases running smoothly and always available.
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Infrastructure Support

Your business’ data is its most valuable commodity. Odyssey can help you keep it safe, keep it accurate, and keep it performing. From daily operations to performance design to backup and recovery, we will incorporate 20 years of experience keeping our clients’ databases running smoothly and always available.
Learn More

Recruiting Services

Are you in need of a skilled IT professional to complete your team? Our experienced recruiters and account managers take the time to understand your project needs and company culture to find qualified candidates who know your industry and share your company’s values.

Learn More

Dedication to our clients’ success earned recognition as a Top Performing Vendor by a global oil and gas company four years in a row.

“Odyssey Information Services has provided world-class NonStop managed support services for our clients’ retail environments and maintained 100 percent update for years, including hardware migrations. Some of our larger clients record more than 100 million transactions a month.”

Eugene Stevens, Senior Architect

Client Success

INFRASTRUCTURE SUPPORT STRATEGY

REDUCING DOWNTIME WITH A PROACTIVE SME TEAM APPROACH

CHALLENGES: Our client manager, who was responsible for supporting more than 10,000 retail service points in the U.S., was challenged with establishing a support center for the retail organizations to contact and resolve any problems. The environment he inherited had retail service points calling six different groups to figure out which organization was responsible for any problem that prevented his store(s) from processing transactions. More than one million transactions a day and billions in revenue were at risk. The normal maintenance and upgrades of equipment also needed to be addressed. Vendors who repaired equipment or communication services also needed to be managed as part of the support structure. The manager’s vision was to create one focused group that took all the support calls and coordinated communication with any other internal group or external vendor to get resolution on behalf of the retail service points.

Learn More about the Solutions & Results that Odyssey provided

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Corporate Headquarters

5801 Tennyson Pkwy Suite 200
Plano, Texas 75024

(800) 982-4319

Houston Office

15377 Memorial Drive Suite 200
Houston, Texas 77079

(888) 886-6293

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