Production support is a never-ending, relentless job. From IT management to the guys on call, you just don’t know what could go wrong or when. Hardware problems at any hour, batch not completing at night, telecom issues, software updates gone wrong—the list is long, especially when you’re the entire IT department. There’s no doubt [...]
Diminished productivity. Unplanned downtime. Delayed connection. Our world is so dependent on technology working flawlessly that the smallest hiccup in your IT environment can ruin a customer’s experience and leave a lasting impact on your brand’s reputation But don’t fear because infrastructure monitoring is here. IT infrastructure monitoring is the continuous monitoring of your [...]
What happened to Texas' power grid during Winter Storm Uri last week serves as a stark reminder that we must always be prepared for the unexpected. While the vast majority of us in the technology world will never experience an infrastructure failure the size of Texas, even the largest companies and organizations can underestimate [...]