IT DIAGNOSTIC

We provide organizational assessments to assist organizations in matching the “physical business” and the“electronic business”. We provide skills inventories, organizational transformation, data center consolidations, ongoing ITIL and to assist organizations in building efficient support structures.

Odyssey IT Diagnostic

PROJECT MANAGEMENT CONSULTING

Full project life-cycle expertise, SDLC, infrastructure development, business process reengineering, best practices, process evaluation, executive level analysis, process improvement, project planning, project coordination, logistics, scheduling, CRM and program managers. Sarbanes-Oxley compliance. License audits.  Risk /issue identification, CMMi, Six Sigma and management. Implementation of PMO, including at the ePMO level. Tool expertise with MS Project, Visio, Rational(IBM), Sharepoint, MS Project, Clarity and UML. PMP certified professionals. Productivity management including Function Points, Oracle AIM and cyclomatic complexity.  Insource/outsource management.  ITIL, ITSM, Process Engineering and Infrastructure Architects.

QUALITY ASSURANCE

QA project managers, analysts to create strategies and planning. Release management and control.  Content management systems CMS and document management systems (DMS).

ERP FUNCTIONAL and TECHNICAL CONSULTING

Implementations, development, integration, interfaces and upgrades in Oracle ERP, SAP, MS Dynamics, Maximo, Siebel and JDE.  Full module expertise, including: CRM, SCM, Financials and e-Commerce initiatives.

SYSTEM DESIGN AND ARCHITECTURE

SOA, WOA (Ruby on Rails, Spring Source, Adobe Flex), technical architecture evaluations, Agile design and programming, UML, Visual Studio.

DESIGN and DEVELOPMENT CONSULTING

Web-Based, Object Oriented, JAVA / J2EE, C#, C, C++, Eclipse, ASP.Net, Oracle, SQL Server, DB2 UDB, EJB, CORBA, XML, Rational Tools (IBM), MQ-Series, CORBA, Scripting, FTP/SLTP/SSL. Mobile applications currently include Symbian, WinMobile and Linux.

BUSINESS INTELLIGENCE

Odyssey has been key in several implementations and updates to business intelligence for many of our clients. Our consultants have designed BI systems, created dashboards and set up ETL and Metadata.  Many of our technicians are also highly proficient in reporting. We offer expertise in BI Tools, including:  Microstrategy, Cognos, MS BI, Business Objects, Oracle, Hyperion, Siebel Analytics, QlikView and SAS.

DATABASE CONSULTING

Database administration, design,, Enterprise Data Warehouse, Business Intelligence, EAI, integrations, data modeling and data mapping. Technologies: ORACLE, SQL Server, MS ACCESS, JDBC, RDBMS, ODBC, Business Objects, NonStop SQL, ENSCRIBE and DB2 UDB.

TESTING CONSULTING

Regression, Integration, user acceptance testing (UAT), stress, system, performance, unit, manual and automated testing. Create test templates, test plans, test cases, defect tracking and test certifications. Frequent testing projects include the use of these test tools:, SOAP, HP Quality Center, HP Performance Center, Business Process Testing (BPT), Quick Test Pro (QTP), HP Quality Center, Paragon and others.

SYSTEMS CONSULTING

Systems administrators, optimization, administration, tuning, balancing, scripting, configuration, system management, Firewalls/Security, Encryption and Remote Facilities. Technologies: UNIX, Sun, AIX, HP/UX, Linux, AS400, Windows, Clustering, SAN, Version Control, HP Nonstop, TANDEM, VAX and IBM.  Virtualization including VMware, Citrix and MS Hyperware.

SECURITY

Issue identification.  Elimination of Malware, Deep Inspection, Obfuscation, Mobile Code, Data Loss, Open ID and other breaches.  We provide encryption, authentication, PCI and SOX expertise.  Creation of security policy and security management.

COMPLIANCE

Define, design, develop, communicate and assess compliance with required IT policies, standards, processes and procedures, in the light of Group and industry standards. Lead periodic IT control risk assessments and IT risks. Identify weaknesses in IT controls and recommends appropriate action to management. Provide advice on Information Security Risk, Audit and Regulatory Compliance. Provide guidance on the application and operation of compliance regulations such as Sox, PCI and COBIT.

NETWORK and CALL CENTER MANAGEMENT

Odyssey offers complete turnkey solutions, implementation, teams and staff augmentation for support of networks and call centers. Troubleshooting networks and systems including to resolve connectivity issues. Monitor servers and software using various tools.  Create scorecard and tracking systems to provide the highest level of reliability and customer satisfaction. Provide migration expertise for software, hardware, security and networks. Configure/Reconfigure data communications subsystems and EFT host systems for the sites. Tools used are Illuminet, Siebel, SalesForce.com, HEAT and Zen. Firewalls and security on the networks.

NETWORK, CALL CENTER and HELP DESK SUPPORT CONSULTING

implementation expertise. Monitor and maintain LAN, WAN, TCP/IP, SNA, X.25, RSC, TUXEDO, SPI, CISCO, Extreme Networks, NOVELL, SCP, HLR, Ethernet and SATELLITE data communication networks. Isolate network problems and take action to restore communications.

REMOTE MANAGEMENT SERVICES RMS

Odyssey offers our customers Remote Management Services (RMS). Our RSM services are provided by a network of top -notch Systems, Operations, Applications, Database, and Security Managers. Because we have a network of highly skilled specialists, the complete range of management/administrative skills are available for all enterprise platforms. Our RSM service can support a diverse mix of computing platforms in your enterprise including NonStop, Unix, Linux, and Windows. Our RSM specialist can provide and support today’s IT direction of virtualization, your business continuity DR and data replication needs. Using standardization, best practices, management tools and technical expertise, our specialists are able to professionally and remotely manage client systems which equates to managing availability and reducing cost.

Remote System Management

LOGISTICS

WMS, Logistics Manager, Supply Chain Consultants, Category Manager, Replenishment Analysts, Part Allocation and Fulfillment Managers.

ACCOUNTING and FINANCE

Accountants, Appraisers, Assessors, Budget Analysts, Financial Analyst (Series, 7, 63 or 66 Licenses), Auditors, Financial Manager, Cash Manager, and Controller (Certifications: CISSP, CISA, CSOX, ABV, CGFM, CFE, CPA, CFA, ABA, ATA).

PROCUREMENT

Purchasing Managers, Procurement Managers (Certifications: CPM, CPPM, CPSM, CPP, CPIM, CSCP, CPPO, and CPPB)

HUMAN RESOURCES

MSP (Managed Services Program), Vendor Management Solutions (VMS), Employee Benefits Manager, Training Manager, Training Specialist, EEO Officer, Human Resources Generalist, Human Resource Director, Loss Prevention Specialist, Loss Prevention Manager.